Returns & Exchanges
At Taste Of Tea, we want you to be completely satisfied with your blend; if you receive a damaged or incorrect item, we offer a 30-day return policy to ensure your tea experience is perfect. Please note that for safety and hygiene reasons, we cannot accept returns on opened food or tea products unless they are defective.
Initiate Your Request
Contact our support team within 30 days of delivery with your order number and a brief explanation of the issue.
Prepare the Package
Securely pack the unopened tea tins or accessories in their original packaging to prevent damage during transit.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Receive Refund or Exchange
Once our quality team inspects the return, we will issue a full refund to your original payment method or ship your replacement blend immediately.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing